Built for Real Recovery Operations
Most teams start on the free tier and stay there. When hours offline would cost the business money, step up. Same product, no switching.
Built for every stage
Look: start where you are. Most teams stay there longer than they expect. Move up only when slow recovery would actually cost the business something. Same product throughout.
- Professional to Business: Your backups are stored in a second location. Every change is saved the moment it happens. You get a guaranteed 4-hour window to be back online. A dedicated support contact is included.
- Business to Enterprise: You choose how fast you need to be back online. That window runs from 15 to 60 min. Recovery happens in a completely separate environment your live systems cannot touch, and hands-on support is there when it matters most.
Business
- i ~5 minutes (continuous) Recovery Point Objective (RPO)
- i 4 hours (guaranteed) Recovery Time Objective (RTO)
- i 90 days Audit log retention
Enterprise
- i Custom (near-zero) Recovery Point Objective (RPO)
- i 15-60 minutes (custom) Recovery Time Objective (RTO)
- i 1+ year Audit log retention
Frequently Asked Questions
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades will apply at the start of your next billing cycle.
What payment methods do you accept?
We accept Visa, MasterCard, and American Express. For annual Enterprise plans, we also offer invoice billing.
Is there a free trial available?
Our Community plan is free forever. For paid plans, reach out to our sales team about trial options.
What's included in support?
The Community plan has community support and self-service docs. Professional adds email and chat. Business adds phone support and a dedicated account manager. Enterprise gets 24/7/365 hands-on support with direct access to senior staff.
How fast can I recover from a disaster?
Recovery time depends on your plan. Community restores your latest backup in minutes. Professional lets you recover to any point in the last 24 hours. Business guarantees a 4-hour recovery. Enterprise gets back online in 15 to 60 min, on a custom schedule.
Are my backups actually tested and verified?
Yes, and this is something I care about personally. We run a sample restore on every backup. So you know it works before you ever need it.
What happens to my data if the service goes down?
Your data stays encrypted in your chosen location. You stay in control and can access your backups even if our service goes down.
Unusual setup? Tell us what you've got.
If none of the tiers above fits your situation, tell us what you're running. We'll figure it out.
Technical limits at a glance
Give your IT team a clear picture of storage limits and recovery targets.
Business
- Recovery Point Objective (RPO)
- ~5 minutes (continuous)
- Recovery Time Objective (RTO)
- 4 hours (guaranteed)
- Audit log retention
- 90 days
Enterprise
- Recovery Point Objective (RPO)
- Custom (near-zero)
- Recovery Time Objective (RTO)
- 15-60 minutes (custom)
- Audit log retention
- 1+ year
RPO (Recovery Point Objective): How much data you can afford to lose, measured in time. For example, a 15 min RPO means you might lose up to 15 minutes of recent changes. RTO (Recovery Time Objective): How quickly you need to be back online after a disaster. For example, a 4-hour RTO means your systems will be back within 4 hours.
Start Recovering Faster
Install Rediacc and run your first backup in under 10 minutes.