Simple, Transparent Pricing
Choose the disaster recovery tier that protects your infrastructure today and scales as you grow.
Built for every stage
Choose the plan that fits your operational stage today and scale without switching platforms tomorrow.
- Professional → Business: Add geo-redundant storage, continuous data protection, guaranteed 4-hour RTO, and dedicated customer success as your team grows.
- Business → Enterprise: Unlock custom SLAs with 15-60 minute RTO, dedicated infrastructure tenancy, and white-glove partnership when stakes are highest.
Professional
Professional-grade disaster recovery without enterprise complexity
- Everything in Community +
- Automated backup scheduling—set it and forget it
- Point-in-time recovery (24h)
- 500 Repositories, 100 GB each
- 24-hour job timeout, 5 active/2 reserved jobs
- 30-day audit log retention
- Email + chat support
- Slack & PagerDuty notifications
- No "Powered by Rediacc" attribution
- Integrations API access
Business
Mission-Critical Protection + Expert Setup
- Everything in Professional +
- $9,999 implementation support included (Launch Offer)
- Geo-redundant storage (3 regions)—one failure won't stop you
- Continuous data protection—zero data loss
- 4-hour recovery SLA (guaranteed)
- Unlimited Repositories, 500 GB each
- 7 active/3 reserved jobs
- 90-day audit log retention
- Role-based access control & comprehensive audit logs
- Compliance-ready audit reporting
- Dedicated customer success manager
- Phone support + collaboration spaces
Enterprise
White-glove disaster recovery for complex enterprise infrastructure
- Everything in Business +
- Custom SLA (15-60 minute RTO)—your requirements, our commitment
- Dedicated infrastructure tenant—maximum security & performance
- 24/7/365 white-glove support
- Unlimited Repositories, 1TB+ each
- 96+ hour job windows with 10+ active/5+ reserved jobs
- 1 Year+ audit log retention
- Quarterly disaster recovery exercises—tested readiness
- Executive escalation hotline
- Custom integrations & workflows
- Audit documentation support & security reviews
Frequently Asked Questions
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades will apply at the start of your next billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and support invoice-based billing for annual Enterprise plans.
Is there a free trial available?
Our Community plan is free forever. For business plans, contact our sales team to discuss trial options.
What's included in support?
The Community plan includes community support and self-service documentation. Professional includes email and chat support. Business adds phone support and a dedicated customer success manager. Enterprise includes 24/7/365 white-glove support with executive escalation.
How fast can I recover from a disaster?
Recovery time depends on your tier: Community restores latest snapshots in minutes, Professional offers point-in-time recovery (24h), Business provides 4-hour SLA, and Enterprise delivers 15-60 minute custom RTO.
Are my backups actually tested and verified?
Yes. Unlike traditional backup systems, we automatically verify backups by testing restoration processes, so you know they work before you need them in an emergency.
What happens to my data if the service goes down?
Your data stays encrypted in your chosen storage location. You maintain full control and can access encrypted backups independently of our services.
Need a Custom Enterprise Solution?
Get tailored infrastructure protection for your organization
Technical limits at a glance
Give your platform team a precise view of throughput, retention, and recovery expectations.
Professional
- Repositories
- Unlimited
- Repository size limit
- 100 GB
- Max job duration
- 24 hours
- Concurrent jobs
- 5
- Job queue depth
- 2 reserved
- Recovery Point Objective (RPO)
- ~15 minutes
- Recovery Time Objective (RTO)
- Point-in-time restore
- Audit log retention
- 30 days
Business
- Repositories
- Unlimited
- Repository size limit
- 500 GB
- Max job duration
- 72 hours
- Concurrent jobs
- 20
- Job queue depth
- 3 reserved
- Recovery Point Objective (RPO)
- ~5 minutes (continuous)
- Recovery Time Objective (RTO)
- 4 hours (guaranteed)
- Audit log retention
- 90 days
Enterprise
- Repositories
- Unlimited
- Repository size limit
- 1 TB+
- Max job duration
- 96+ hours
- Concurrent jobs
- 60
- Job queue depth
- 5+ reserved
- Recovery Point Objective (RPO)
- Custom (near-zero)
- Recovery Time Objective (RTO)
- 15-60 minutes (custom)
- Audit log retention
- 1+ year
RPO (Recovery Point Objective): How much data you can afford to lose—measured in time. For example, 15-minute RPO means you might lose up to 15 minutes of recent changes. RTO (Recovery Time Objective): How quickly you need to be back online after a disaster. For example, 4-hour RTO means your systems will be restored within 4 hours.