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Expert Help When You Need It Most

Fast-track your infrastructure deployment with professional implementation, migration support, and emergency response services.

Available for all subscription tiers

Why Professional Services Matter

Infrastructure challenges require expert guidance. Our professional services team brings years of experience to ensure your deployment succeeds, your migrations complete safely, and your emergencies resolve quickly.

Average implementation time reduced by 75% with professional support
Emergency response team available within 2 hours for critical incidents
100% success rate on guided infrastructure migrations

Professional Service Packages

Choose the service level that matches your urgency and complexity

Standard

Structured implementation that covers architecture, deployment, validation, and enablement.

*Starting atFrom $7,499
3-5 Business Days

Key Benefits

  • Project discovery and success plan
  • Environment provisioning and configuration
  • Validation checklist and knowledge transfer

Emergency

On-demand incident response team ready to contain and restore critical systems.

*Starting at$29,999
Same Day

Key Benefits

  • Immediate engagement (under 2 hours)
  • Forensics, containment, and recovery plan
  • Stabilization report with hardening roadmap

Professional services access by tier

Hybrid coverage combines included onboarding with optional add-ons so every team can get the right help at the right time.

Community

Included
  • Self-service documentation, video tutorials, and community forum
Available add-ons
  • Standard Implementation ($9,999) or tiered packages (Small $7,499 · Medium $14,999 · Large $29,999 · Enterprise custom)
  • Emergency Response engagement ($29,999 on-demand)

Professional

Included
  • Email support
  • Standard onboarding session (setup call and configuration walkthrough)
Available add-ons
  • Priority Implementation ($19,999)
  • Emergency Response engagement ($29,999 on-demand)
  • Custom integration projects (scoped)

Business

Included
  • Priority email/chat/phone support
  • Dedicated onboarding with configuration and runbook handoff
  • Standard Implementation package included ($9,999 value)
  • Quarterly success reviews
Available add-ons
  • Priority Implementation upgrade ($19,999)
  • Emergency Response engagement ($29,999 on-demand)
  • Custom development and security architecture consulting

Enterprise

Included
  • 24/7/365 white-glove support and dedicated CSM
  • Priority Implementation included ($19,999 value)
  • Quarterly disaster recovery testing
  • Annual business continuity planning workshop
  • Executive escalation hotline
Available add-ons
  • Custom development and advanced integrations
  • Security & audit architecture consulting
  • Emergency Response retainer ($5,000-$7,500/month)

Available Services

Click any service to see turnaround times for each package tier

Data Migration
Standard

Complete end-to-end migration with full validation

Priority

Rapid migration pipeline setup + core data transferred within 48h

Emergency

Immediate assessment + critical systems online same-day + full migration begins

Ransomware Recovery
Standard

Complete recovery with forensics and hardening

Priority

Rapid threat assessment + core operations restored within 48h

Emergency

Immediate containment + critical systems restored same-day + full recovery begins

Security Assessment
Standard

Full security audit with implementation roadmap

Priority

Comprehensive vulnerability assessment + remediation plan within 48h

Emergency

Critical vulnerability scan + high-risk patches deployed same-day + full audit begins

Infrastructure Scaling
Standard

Complete infrastructure redesign with optimization

Priority

Rapid capacity increase + monitoring setup within 48h

Emergency

Critical resources provisioned same-day + auto-scaling configured + full plan begins

Team Training
Standard

Comprehensive multi-day training program

Priority

Intensive hands-on workshop + key workflows covered within 2 days

Emergency

Critical procedures briefing same-day + incident response prep + full program begins

Performance Optimization
Standard

Deep analysis with comprehensive performance tuning

Priority

Quick profiling + high-impact optimizations deployed within 48h

Emergency

Critical bottleneck identified + immediate hotfix deployed same-day + full optimization begins

Custom Integration
Standard

Complete integration with testing and documentation

Priority

Core integration functional + essential features live within 48h

Emergency

Critical connection established same-day + basic data flow working + full dev begins

Workload-Based Implementation Pricing

Starter (1-4 workloads)

$7,499

Growth (5-10 workloads)

$14,999

Scale (11-25 workloads)

$29,999

Enterprise (25+ workloads)

Custom quote

Understanding Professional Service Pricing

Final project costs are determined by:

Scope Complexity

Number of systems, integrations, and dependencies involved

Customization Level

Off-the-shelf solutions vs. custom development requirements

Team Size

Single expert vs. full dedicated team of specialists

Example: Example: A mid-sized implementation (120 machines) with security architecture review typically ranges from $14,999–$24,999 depending on integrations and retainer coverage.

Retainer options for always-on readiness

Give executive stakeholders guaranteed access to our specialists with predictable monthly pricing.

Emergency Response Retainer

$5,000–$7,500/month
  • Guaranteed 2-hour response time
  • Priority escalation path with war-room coordination
  • Quarterly readiness review and playbook updates

Why Professional Services?

The average cost of a ransomware attack is $4.62 million (IBM Security, 2023)

The average downtime cost is $5,600 per minute for enterprises

Our professional services ensure you're never alone when facing critical infrastructure challenges.

  • Dedicated team of experts assigned to your project
  • Guaranteed response times with SLA
  • Switch between service tiers as needed
  • 24/7 emergency hotline for Emergency tier

Ready to Get Started?

Schedule a consultation to discuss your infrastructure needs and get a custom quote.

Schedule Consultation

Most consultations completed within 48 hours