Expert Help When You Need It Most
You install Rediacc on your own servers. We help you do it without losing a weekend, move your data over without breaking it, and pick up the phone when something is on fire.
Why Professional Services Matter
75% faster deployments. 100% migration success rate. 2-hour emergency response. That's what our professional services team delivers.
Professional Service Packages
Choose the service level that matches your urgency and complexity
Standard
We design the setup, deploy it, run tests, and train your team.
Key Benefits
- Project discovery and success plan
- Environment setup and configuration
- Testing checklist and team handoff
Priority
Faster delivery, with evening and weekend availability. We stay with you through your go-live.
Key Benefits
- Dedicated engagement manager
- Evening/weekend availability
- Production go-live support
Emergency
Call us when something is on fire. We show up the same day. We stop the bleeding, then get your critical systems back online.
Key Benefits
- Immediate engagement (under 2 hours)
- Forensics, containment, and recovery plan
- Stabilization report with hardening roadmap
Professional services access by tier
Your plan includes onboarding help to get started. You can add more services on top. The table below shows what's built in and what costs extra.
Community
- Self-service documentation, video tutorials, and community forum
- Standard Implementation ($9,999) or tiered packages (Starter $7,499 · Growth $14,999 · Scale $29,999 · Enterprise custom)
- Emergency Response engagement ($29,999 on-demand)
Professional
- Email support
- Standard onboarding session (setup call and configuration walkthrough)
- Priority Implementation ($19,999)
- Emergency Response engagement ($29,999 on-demand)
- Custom integration projects (scoped)
Business
- Priority email/chat/phone support
- Dedicated onboarding with configuration and runbook handoff
- Standard Implementation package included ($9,999 value)
- Quarterly success reviews
- Priority Implementation upgrade ($19,999)
- Emergency Response engagement ($29,999 on-demand)
- Custom development and security architecture consulting
Enterprise
- 24/7/365 support with a dedicated account manager
- Priority Implementation included ($19,999 value)
- Quarterly disaster recovery testing
- Annual business continuity planning workshop
- Executive escalation hotline
- Custom development and advanced integrations
- Security & audit architecture consulting
- Emergency Response retainer ($5,000-$7,500/month)
Available Services
Click any service to see turnaround times for each package tier
Data Migration
Complete end-to-end migration with full validation
Rapid migration pipeline setup + core data transferred within 48h
Immediate assessment + critical systems online same-day + full migration begins
Ransomware Recovery
Complete recovery with forensics and hardening
Rapid threat assessment + core operations restored within 48h
Immediate containment + critical systems restored same-day + full recovery begins
Security Assessment
Full security audit with implementation roadmap
Full vulnerability assessment + remediation plan within 48h
Critical vulnerability scan + high-risk patches deployed same-day + full audit begins
Infrastructure Scaling
Complete infrastructure redesign with improvements
Rapid capacity increase + monitoring setup within 48h
Critical resources set up same-day + auto-scaling configured + full plan begins
Team Training
Multi-day hands-on training program
Intensive hands-on workshop + key workflows covered within 2 days
Critical procedures briefing same-day + incident response prep + full program begins
Performance Optimization
Deep analysis with full performance tuning
Quick profiling + high-impact improvements deployed within 48h
Critical bottleneck identified + immediate hotfix deployed same-day + full performance work begins
Custom Integration
Complete integration with testing and documentation
Core integration functional + essential features live within 48h
Critical connection established same-day + basic data flow working + full dev begins
Storage Hardening
We install BTRFS, a Linux storage tool, on your servers. It writes a copy of your data to 2 or more disks at once. RAID1 mirrors 2 disks, so if one fails, you lose nothing. RAID10 uses 4 or more disks for both speed and safety. A built-in check finds and fixes disk errors on its own. We also review your capacity and backup plan.
BTRFS RAID1 or RAID10 configured + live balance migration started + scrub timer active within 48h
Disks attached + RAID conversion started same-day + critical repos verified + full hardening begins
Pricing by Number of Servers
Starter (1-4 servers)
$7,499
Growth (5-10 servers)
$14,999
Scale (11-25 servers)
$29,999
Enterprise (25+ servers)
Custom quote
Understanding Professional Service Pricing
Final project costs are determined by:
Scope Complexity
Number of systems, integrations, and dependencies involved
Customization Level
Off-the-shelf solutions vs. custom development requirements
Team Size
Single expert vs. full dedicated team of specialists
Example: For example: a 120-server project plus a security review is an Enterprise custom scope. Projects like this typically run $14,999 to $24,999 on a custom quote. These are estimates. We scope the final cost once we see your setup. The final price depends on how many tools we connect and whether you add a retainer.
Why Professional Services?
The average cost of a ransomware attack is $4.62 million (IBM Security, 2023)
The average downtime cost is $5,600 per minute for large companies
Real engineers on the phone when your servers go down. Not a ticket queue. A human, same day.
- Dedicated team of experts assigned to your project
- Guaranteed response times, in writing
- Switch between service tiers as needed
- 24/7 emergency hotline for Emergency tier
Talk to Our Team
Book a call to talk through what you need. We'll send a custom quote within two business days. If your timeline is tighter than that, say so on the call and we'll tell you straight whether we can hit it.
Claim Design Partner →Most consultations completed within 48 hours