When Others Lose Data Forever, You Can Travel Back In Time.
Note: This is a use case example demonstrating how Rediacc can solve this problem. As a startup, these scenarios represent potential applications rather than completed case studies.
Crisis Scenario: A newly hired employee accidentally deleted critical data from the live database 3 weeks ago. The company’s backup system only kept backups for 2 weeks, making data recovery nearly impossible through conventional means.
The Problem
Mehmet is a system expert responsible for the database of a large online shopping company. One morning, upon customer complaints, he notices that some past order records are not visible in the system. The investigation reveals that a newly hired employee accidentally deleted some critical data from the live database 3 weeks ago, connecting to the live database instead of the test environment.
Existing Backup System:
- Full backups are taken once a week
- Incremental backups are recorded daily
Dilemma: The deletion took place before the date of the full backups, so the lost data is not in the backups. Daily backups only record the latest data, so deleted items cannot be recovered.
Crisis Impact
Due to lost data:
- Customers cannot process refund requests
- Inconsistencies occur in the payment system
- Complaints spread rapidly on social media
Results:
- The customer support team is under intense pressure
- The company’s reputation is rapidly damaged
- Manual data recovery efforts achieve only 15% success
Additional Challenge:
- To reduce storage costs, the company keeps only the last 2 weeks of backups
- The deleted data is not in the recent backups
Rediacc Solution
Mehmet offers a “time machine”-like solution with Rediacc:
1. Snapshots
- Rediacc automatically takes snapshots of the system every hour
- These snapshots also cover the moments just before the data was deleted
2. Going Back in Time
- Mehmet selects the date and time when the deletion occurred in the Rediacc interface
- Restores a snapshot of the system from 3 weeks ago to a new instance in 1 minute
3. Complete Recovery
- Lost data is restored completely and consistently
Result
- The company’s reputation was repaired within 24 hours
- Financial loss was prevented by 95%
- Rediacc proved that frequent backups could be made without increasing storage costs