When Others Lose Data Forever, You Can Travel Back In Time.
Note: This is a use case example showing how Rediacc handles this kind of problem. We’re a startup. These are realistic scenarios the product is built for, not customer case studies we’ve already shipped.
Crisis Scenario: A new hire accidentally deleted critical rows from your live database 3 weeks ago. Your backup system only keeps 2 weeks of history. With a normal setup, that data is gone.
The Problem
Mehmet runs the database for a large e-commerce platform. One morning customers start complaining that past order records are not visible anymore. He investigates. A newly hired engineer had accidentally deleted critical rows from the live database 3 weeks ago, connecting to the live database instead of the test environment. The classic mistake. Every DBA has either made it themselves or watched a new hire make it.
Existing Backup System:
- Full backups are taken once a week
- Incremental backups are recorded daily
The dilemma: the deletion happened before the date of the full backups, so the lost data isn’t in any backup file. The daily backups only record the latest data, so deleted items cannot be recovered.
Crisis Impact
Due to lost data:
- Customers cannot process refund requests
- Inconsistencies occur in the payment system
- Complaints spread rapidly on social media
Results:
- The customer support team is under intense pressure
- The organization’s reputation is rapidly damaged
- Manual data recovery efforts achieve only 15% success
Additional Challenge:
- To reduce storage costs, the organization keeps only the last 2 weeks of backups
- The deleted data is not in the recent backups
Rediacc Solution
Here’s the time-machine setup Mehmet builds with Rediacc:
1. Snapshots
- Rediacc automatically takes snapshots of the system every hour
- These snapshots also cover the moments just before the data was deleted
2. Going Back in Time
- Mehmet selects the date and time when the deletion occurred in the Rediacc interface
- Restores a snapshot of the system from 3 weeks ago to a new instance in 1 minute
3. Complete Recovery
- Lost data is restored completely and consistently
Result
- The organization’s reputation was repaired within 24 hours
- Financial loss was prevented by 95%
- Rediacc proved that frequent backups could be made without increasing storage costs