Rediacc Platform User Guide

Overview

Rediacc is a cloud platform offering AI-powered backup services.

This guide explains the basic usage of the web interface at https://www.rediacc.com/.

Purpose of This Guide

  • Help new users quickly adapt to the platform
  • Explain basic functions (resource management, backup) step by step

1. Account Creation and Login

1.1 Registration

To start using the Rediacc platform, you first need to create an account.

Rediacc login page - always-on infrastructure (Figure 1: Main login page, showing the Rediacc platform’s main features)

  1. Navigate to https://www.rediacc.com/ in your browser.
  2. Click the Login button in the top right corner of the page.
  3. Choose Get Started for free access or Request Demo for a demonstration.

Tip: You can create a free account without requiring any credit card. Includes 10 CPU cores and unlimited teams.

Rediacc Sign In form - email and password fields (Figure 2: Sign In screen for existing users)

  1. If you don’t have an account, click the Register link to create a new account.

  2. Fill in the following information in the form that opens:

    • Company Name: Enter your organization name
    • Email: Enter a valid email address
    • Password: Create a password with at least 8 characters
    • Confirm Password: Re-enter the same password

Create Account modal - register, verify, and complete steps (Figure 3: New user registration step-by-step form - Register > Verify > Complete)

  1. Check the box to accept the terms of service and privacy policy.
  2. Click the Create Account button.

Tip: Password must be at least 8 characters and should be strong. All fields are required.

  1. Enter the 6-digit verification code sent to your email in the boxes sequentially.
  2. Click the Verify Account button.

Verification code entry - 6-digit activation code (Figure 4: Window for entering the activation code sent to the administrator)

Tip: The verification code is valid for a limited time. If you don’t receive the code, check your spam folder.

1.2 Signing In

After your account is created, you can log in to the platform.

  1. Fill in the Email field (required if a red warning appears).
  2. Fill in the Password field.
  3. Click the Sign In button.

Sign In form - required fields with error warning (Figure 5: Login form - error messages are marked with a red border)

Tip: If the error message says “This field is required”, fill in the empty fields. Contact the administrator for forgotten passwords.

  1. After successful login, you will be redirected to the Dashboard screen.

Rediacc dashboard - machine list and sidebar menu (Figure 6: Main dashboard after successful login - Organization, Machines, and Settings menus in the left sidebar)

Tip: The dashboard auto-refreshes. You can refresh the page with F5 for fresh information.

2. Interface Overview

After logging in, the screen you see consists of these main sections:

  • Organization: Users, teams, and access control
  • Machines: Server and repository management
  • Settings: Profile and system settings
  • Storage: Storage area management
  • Credentials: Access credentials
  • Queue: Job queue management
  • Audit: System audit logs

2.1 Organization - Users

User management allows you to control access to the platform for people in your organization.

2.1.1 Adding Users

  1. Click Organization > Users option in the left sidebar.
  2. View the list of all users in table format.
  3. Each user row shows email, status (Active/Inactive), permission group, and last activity time.

Users management page - active users list (Figure 7: Users section under Organization - all users’ information is displayed)

  1. Click the ”+” icon in the top right corner.
  2. Click the Create User button and fill in the form that opens:
    • Email: Enter the user’s email address
    • Password: Enter a temporary password

User creation modal - email and password fields (Figure 8: Modal window for adding new user - simple and quick user creation form)

  1. Click the Create button.

Tip: Login credentials should be securely communicated to the created user. Changing the password on first login is recommended.

User list - full table view with three users (Figure 9: All active and inactive users on the users management page)

Tip: The page automatically shows 20 records. Use pagination to see more records.

2.2 Organization - Teams

Teams allow you to group users and provide bulk access to resources.

2.2.1 Creating Teams

  1. Go to Organization > Teams tab.
  2. Click the ”+” button.
  3. Enter your team name in the Team Name field.
  4. Fill in the SSH Private Key and SSH Public Key fields in the Vault Configuration section.

New team creation form - team name and SSH keys (Figure 16: Creating a new team within “Private Team”)

  1. Click the Create button to save the team.

Tip: SSH keys are required for Bridge SSH authentication. If you receive a missing key warning, provide both keys.

2.4 Machines

The Machines section allows you to manage your servers and repository resources.

2.4.1 Adding Machines

  1. Go to the Machines tab from the left menu.
  2. Click the Add Machine button in the top right corner.

Machines page - "Add Machine" button (Figure 23: Machines management home page)

  1. Fill in the form that opens:
    • Machine Name: Enter a unique name (e.g., “server-01”)
    • IP Address: Enter the machine IP address (e.g., 192.168.111.11)
    • Datastore Path: Specify the storage directory (e.g., /mnt/rediacc)
    • Username: Enter the SSH username
    • SSH Port: Enter the port number (default: 22)
    • SSH Password: Enter the password (optional)

Machine addition form - all fields (Figure 24: New machine addition form - machine name, network settings, SSH credentials)

  1. Click the Test Connection button to verify the connection.
  2. After the test is successful, click the Create button.

Tip: If “Automatically start setup after machine creation” option is checked, the machine will automatically perform additional setup steps.

2.5 Repository Creation and Operations

Repositories are the fundamental units where your backup data is stored.

2.5.1 Creating Repositories

  1. Select a machine from the Machines tab.
  2. Click the Create Repository button in the top right corner.

Create Repository button (Figure 43: Machine repository management screen - Create Repository button)

  1. Fill in the form:
    • Repository Name: Enter the repository name (e.g., postgresql)
    • Size: Enter the repository size (e.g., 2GB)
    • Credential ID: View the automatically generated credential
    • Select Template: Choose a template (e.g., databases_postgresql)

Repository creation form (Figure 44: Repository creation form - repository name, size, and template selection)

  1. Click the Create button.

Tip: Credential ID is automatically generated, manual modification is not recommended.

2.8 Storage

The Storage section allows you to manage the physical areas where your backup data will be stored.

2.8.1 Adding Storage

  1. Go to the Storage tab from the left menu.
  2. Click the Add Storage button.

Add Storage button (Figure 79: Storage management page - “Add Storage” button)

  1. Fill in the form:
    • Storage Name: Enter a descriptive name
    • Storage Provider: Select (e.g., s3)
    • Description: Add optional description
    • Disable Versioning: Optional
    • Additional Parameters: rclone flags (e.g., —transfers 4)

Storage creation form (Figure 80: Add Storage form - name, provider, description, and parameters)

  1. Click the Create button.

Tip: Additional Parameters accept rclone flags to optimize storage performance.

2.10 Queue

The Queue section allows you to track pending and completed operations in the system.

2.10.1 Queue Operations

  1. Click the Queue tab from the left menu.

Queue page (Figure 87: Queue page - filtering options and status tabs)

  1. To filter queue items:

    • Use Team, Machine, Region, and Bridge filters
    • Specify Date range
    • Check Only Old Items option

  2. View details in status tabs:

    • Active: Tasks being processed
    • Completed: Successfully completed tasks
    • Canceled: Canceled tasks
    • Failed: Failed tasks

  3. Select a format from the Export button: CSV or JSON.

Queue export (Figure 88: Queue list - Export options)

Tip: The “Only Old Items” option helps find tasks that have been processing for a long time. Regularly export queue history to analyze task execution trends.

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